The short version. Heartlanders is a noticeboard. Reading it is free and needs no account. What you post is yours and is your responsibility. Live data comes from NEA and LTA and can be wrong or late — do not use it for anything safety-critical.
1. What this is
Heartlanders is built and run by Augustine Jeow, trading as Kampong Labs, in Singapore. It shows events, notices and estate matters supplied by Resident Network Content Managers, alongside live public data. Using it means you accept these terms and the Privacy page.
2. Live data is indicative, not authoritative
Air quality, rain, lightning, forecasts, dengue clusters, MRT alerts, hawker closures and bus arrivals come from NEA via data.gov.sg and from LTA DataMall. We pass them on as we receive them. They can be delayed, incomplete or wrong, and a feed can stop entirely.
Do not rely on this page for a decision about safety. In a lightning warning, a health concern or an emergency, follow the official NEA, LTA, SCDF or Police channels — not this page. For an emergency call 995. For police, 999.
3. Events and registration
Event details are supplied by the organising Resident Network. Where an event has a registration link, registration happens on that organiser's system — normally Gevme under the People's Association — under their terms, not ours. We do not take registrations, hold a place for you, or receive your registration details.
4. What you post
You keep ownership of what you post. By posting you confirm that:
- It is yours to post, and any photo is yours to share.
- Any contact detail you publish is your own, and you accept it will be visible to anyone who opens the page.
- You are not posting another person's details, a photo of an identifiable person without their agreement, or an NRIC.
You give us permission to display what you post on the estate page and in the preview card shown when someone forwards the link. We do not use it for anything else.
5. What must not be posted
- Anything unlawful, harassing, threatening or hateful.
- Political campaigning, religious proselytising, or soliciting donations.
- Scams, chain messages, or anything that misrepresents who you are.
- Alcohol, tobacco, vapes, medicine, supplements, baby formula, cooked or home-prepared food, or anything past its expiry date — in the pantry.
- Repeated commercial advertising outside Marketplace.
Content Managers moderate their own estate and may remove a post or a listing without notice. Lost & found posts appear immediately and are reviewed afterwards, because a missing cat at 11pm cannot wait for a volunteer.
6. Neighbours' Pantry
The pantry is neighbours sharing with neighbours. Items are offered as-is. We check photos automatically and volunteers review what the check is unsure about, but nobody inspects an item physically and we make no promise about the condition or safety of anything on a shelf. Check it yourself before you use it. Take what you need and leave the rest.
7. Lost & found
We do not verify that a person who claims an item owns it, and we do not hold items. Meet in a public place, in daylight, and bring someone with you. Never send money to recover an item — a demand for payment is the most common scam on a board like this.
8. Marketplace
Marketplace listings are placed by the businesses themselves. We do not verify licences, insurance or the quality of what is sold, and we are not party to anything you buy. Any transaction, payment and dispute is between you and the business. Listings that break these terms are removed, and a paid listing that is removed for a breach is not refunded.
9. Kampong Quest prizes
Prizes are provided and handed over by the Resident Network, not by Kampong Labs. A code is valid for one redemption, until its stated expiry, at the stated collection point. A code obtained by tampering, automation or sharing a completed quiz is void.
10. Availability
We aim to keep the service up, but we do not guarantee it. We may change, suspend or stop any part of it, and we may take it down for maintenance without notice.
11. Liability
To the extent the law allows, Kampong Labs is not liable for loss arising from reliance on information shown here, from an event you attended, an item you took from a pantry, a person you met through lost & found, or a transaction with a Marketplace business. Nothing in these terms excludes liability that cannot be excluded by law.
12. Reporting something
To report a post, a listing, or a privacy concern, write to connect@kamponglabs.com. Tell us the estate and what you saw. We aim to respond within three working days.
13. Governing law
These terms are governed by the laws of Singapore.
This page describes how the service is run. It is not legal advice, and it has not been reviewed by a lawyer.